India processes billions of digital payment transactions every month.
Yet for many businesses, collecting money is still surprisingly manual.
Behind the scenes, finance teams still deal with:
• payment screenshots on WhatsApp
• Excel based reconciliation
• missed reminders
• delayed settlements
• multiple disconnected payment systems
The payment experience evolved.
The collection workflow didn’t.
The Real Problem Isn’t Payments
For businesses like:
• schools collecting fees
• NBFCs managing EMIs
• housing societies handling maintenance
• subscription businesses managing renewals
…the biggest challenge is operational efficiency.
Not payment acceptance.
A merchant may receive thousands of payments every month, but without structured collection infrastructure, tracking and reconciling those payments becomes expensive and chaotic.
Why BBPS Matters
This is where BBPS is quietly becoming important.
Instead of fragmented collection systems, BBPS enables:
• standardized payment flows
• centralized bill management
• easier reconciliation
• recurring payment support
• interoperable collections across platforms
Yes, BBPS is no longer limited to just:
• electricity bills
• DTH recharges
• water/gas bills
Over the last few years, BBPS has expanded heavily into what NPCI calls:
“merchant and recurring bill categories.”
The result?
Better cash flow visibility, reduced operational overhead, and smoother customer experiences.
India’s next fintech growth phase won’t just be about faster payments.
It’ll be about smarter collections infrastructure.
