Everyone talks about UPI.
Very few are talking about what’s happening with BBPS.
And that’s interesting because BBPS is slowly evolving from a “bill payment system” into a major merchant collections infrastructure layer.
From “Bill Payments” To “Structured Collections”
For years, businesses managed collections in fragmented ways:
• manual reminders
• scattered payment channels
• reconciliation headaches
• payment screenshots on WhatsApp
• unpredictable cash flows
Payments became digital.
Collections still stayed messy.
That’s exactly where BBPS is starting to change things.
Today, BBPS is expanding beyond utility bills into:
• school fees
• loan EMI collections
• insurance premiums
• housing society payments
• subscriptions
• municipal taxes
• broadband & recurring merchant payments
Why Merchants Are Paying Attention
The real value here isn’t just payment processing.
It’s operational standardization.
Merchants now get:
• better reconciliation
• structured payment flows
• interoperable collections
• improved payment visibility
• easier recurring payment management
And as UPI AutoPay, WhatsApp payments, and AI-led collection workflows grow, this infrastructure becomes even more important.
RBI + NPCI Are Clearly Pushing In This Direction
If you follow India’s payments ecosystem closely, the direction is becoming obvious.
The broader push is toward:
• formalized digital payment infrastructure
• interoperable collection systems
• recurring digital mandates
• scalable merchant onboarding
• deeper financial digitization
UPI transformed peer-to-peer and merchant payments.
BBPS is increasingly shaping structured recurring collections.
Together, they create a much stronger financial operating layer for businesses.
And this becomes even more powerful as:
• UPI AutoPay grows
• embedded finance expands
• WhatsApp-based payments increase
• AI-led collection workflows emerge
• SMEs digitize faster
India’s next fintech growth phase won’t just be about enabling payments faster.
It’ll be about managing collections smarter.
And BBPS is quietly positioning itself at the center of that shift.
